The Macon Water Authority

790 Second Street • Macon, GA 31202-0108 • (478) 464-5600

Payment Options

The MWA offers several convenient ways to pay. All debit and credit card transactions have an additional non-refundable convenience fee accessed through the third-party processor. Checking and savings accounts, money orders, and cash are free. Quick Pay handled at an authorized retailer has varying fees based on the location (contact the location for fees)


The Macon Water Authority offers walk-up and drive-thru service at the MWA Albert Billingslea Administration Building. The MWA Headquarters is located at 790 Second Street in downtown Macon at the corner of Hemlock Street. A night drop box is available and located in the first and third lanes of the drive-thru.



 The MWA also accepts Visa, MasterCard, Discover, checking and savings accounts, and other options which can be made by accessing the Authority



Autopay is a convenient option and allows you to have the amount of your bill automatically withdrawn from your debit or credit card, checking, or savings account on the bill due date. Simply enroll, and you no longer need to worry about your payment! To enroll in Autopay, simply click or go to our Customer Self-Serve Portal and log into your account. Then add and select a default payment method and select the Autopay option. It couldn't be easier!

By Phone:

MWA customers now have the option to make check, debit, or credit card payments by phone at any time. There’s no need to speak with a Customer Care Representative. To pay your bill by phone through MWA’s automated payment system, simply dial 478-464-5600, then select option 2, select option two again, and you are ready to make a payment.

Or you can connect directly to the MWA’s automated payment system by simply dialing toll-free 1-844-517-9741.  Please have your account number available to make your payment.

By Mail: 

MWA customers can pay by mail as well. The Authority’s payment remittance address is P.O. Box 100037, Atlanta, GA 30348-0037.


Use these helpful tips to ensure payment is applied properly:
Do not mail cash directly to the MWA for payment of your bill.

Make your check or money order payable to the Macon Water Authority or the MWA

Do not staple or tape your check or money order to the payment stub.

Write our MWA account number on your check or money order.

Sign your name on the check or money order.Use the envelope provided by MWA to remit your payment.


FAQ's of the MWA

Do you have questions about the MWA? Check out our FAQ’s, which include topics that may be of interest.

View Common Questions »

Businesses Welcome

The MWA supports economic development in our community. That starts with us providing quality service to you.

Establish New Water Service »

Career Opportunities

The MWA is a great place to work, with career opportunities. We may have a job opening ideal for you.

View Career Opportunities »

Projects & Bids

For those seeking to do business with the MWA, check out our project bids, tabulations, awards, and more.

View Projects & Bids »