The Macon Water Authority

790 Second Street • Macon, GA 31202-0108 • (478) 464-5600

Macon Water Authority News

MWA "Quick Pay" Offers Convenience

June 02, 2020 by Chris Wood, Ph.D.

The Macon Water Authority (MWA) has 18 more reasons why providing outstanding Customer Care is among the top priorities of the utility. That’s the number of Authorized Payment Locations (APL) that now accept payments from Authority customers for their monthly water/sewer bill and post them securely to their customer accounts.

These APL’s include eight Wal-Mart locations, eight Kroger stores, and two Check Cashing services. The Wal-Mart locations are spread throughout Macon-Bibb, Houston, and Monroe Counties, while the Kroger stores are located in Macon-Bibb County and Houston County. The two Check Cashing Services – Macon Check Cashing and Discount Check Cashier of Macon – are in Macon-Bibb County.

By partnering with these APL’s throughout Middle Georgia, the MWA now offers a variety of payment options at locations that are convenient for customers who work, live or shop within and outside of Macon-Bibb County.

The following APL’s are currently accepting MWA customer payments:

• Wal-Mart at 5955 Zebulon Road in Macon
• Wal-Mart at 6020 Harrison Road in Macon
• Wal-Mart at 1401 Gray Highway in Macon
• Wal-Mart at 515 Houston Road in Warner Robins
• Wal-Mart at 2720 Watson Blvd. in Warner Robins
• Wal-Mart at 502 Booth Road in Warner Robins
• Wal-Mart at 3009 Russell Pkwy. in Warner Robins
• Wal-Mart at 120 N. Lee Street in Forsyth
• Kroger at 4628 Presidential Pkwy. in Macon
• Kroger at 4321 Hartley Bridge Road in Macon
• Kroger at 660 North Avenue in Macon
• Kroger at 5928 Zebulon Road in Macon
• Kroger at 220 Tom Hill Sr. Blvd. in Macon
• Kroger at 4650 Forsyth Road in Macon
• Kroger at 3094 Watson Road in Warner Robins
• Kroger at 115 Russell Pkwy. in Warner Robins
• Macon Check Cashing at 3355 Pio Nono Ave. in Macon
• Discount Check Cashier of Macon at 1411 Rocky Creek Road in Macon

MWA Customers can pay their monthly water/sewer bill at any of these locations with just three simple items: (1) their MWA Account Number, (2) the MWA office Zip Code of 31202-0108, and (3) the $1.50 or $2.50 service fee, depending on the location. Wal-Mart and Kroger will charge a $1.50 service fee, while Macon Check Cashing and Discount Check Cashier of Macon both will charge a $2.50 service fee.

These APL’s do not have MWA Customer Account Numbers on hand, nor do they provide any additional MWA Customer Care Services, such as the ability to address customer concerns, establish an account, discontinue or transfer services, take reports of service outages, etc. However, these venues offer a quick, convenient, and secure way to pay MWA monthly bills, while customers are shopping or paying another bill within these stores.

“Since many of our customers work outside of Macon-Bibb County, the ‘Quick Pay Process’ extends our customer service reach closer to their places of employment,” says Guy Boyle, MWA Executive VP for Business Operations. “This partnership with these retailers also reflects our Core Value to provide outstanding service for all who interact or conduct business with us.”

Media contact:
Chris Wood, Ph.D.
P: 770-757-1681
E: chris@jwapr.com or john.wood@gcsu.edu

MWA contact:
Lisa Golphin, Sr. Executive of Strategic Planning
P: 478-464-5623 or 478-227-1981
E: lgolphin@maconwater.org

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