The Macon Water Authority

790 Second Street • Macon, GA 31202-0108 • (478) 464-5600

News

Amerson Plant Open House

This year, National Drinking Water Week is set for May 6-12, 2018. The MWA will celebrate by thanking its employees for their service as water professionals, while inviting its customers to an Open House and tour of its facilities. The MWA begins celebrating National Drinking Water Week on Monday...

Tagged: mwa, macon water authority, national drinking water week, amerson plant open house, water professionals appreciation day


Phone Circuits Down at MWA

ATTENTION! Macon Water Authority’s phone circuits are down. We are not able to make or receive telephone calls. We appreciate your understanding and will update this information on the hour. Please try your call later or email us at cstinq@maconwater.org – Thank you.


Extended MWA Call Center Hours

UPDATE!! Macon water Authority is here for our customers. We will temporarily extend communication hours this coming Monday, Tuesday, and Wednesday. MWA appreciates you!


Online Payments and updated FAQs are available now!

Phew! Macon Water Authority had a very busy but successful first day with the new customer billing software. Our call center, business office, and drive through are now closed for the evening. If you would like to make a payment online, you may do so by selecting either “Guest Payment”...


New customer service software is coming!

The Macon Water Authority (MWA) will be transitioning from a decades old Customer Service Software to a new Customer Billing and Financial Software System called Cayenta. The “go live” date for the new MWA software is Wednesday April 4, which will require the Authority to close its business offic...

Tagged: mwa, macon water authority, cayenta, mwa customer service, mwa customer care, mwa customer service software, mwa customer billing and financial software


FAQ's of the MWA

Do you have questions about the MWA? Check out our FAQ’s, which include topics that may be of interest.

View Common Questions »

Businesses Welcome

The MWA supports economic development in our community. That starts with us providing quality service to you.

Establish New Water Service »

Career Opportunities

The MWA is a great place to work, with career opportunities. We may have a job opening ideal for you.

View Career Opportunities »

Projects & Bids

For those seeking to do business with the MWA, check out our project bids, tabulations, awards, and more.

View Projects & Bids »