The Macon Water Authority
790 Second Street • Macon, GA 31202-0108 • (478) 464-5600
News
Online Payments and updated FAQs are available now!
Phew! Macon Water Authority had a very busy but successful first day with the new customer billing software. Our call center, business office, and drive through are now closed for the evening. If you would like to make a payment online, you may do so by selecting either “Guest Payment”...
New customer service software is coming!
The Macon Water Authority (MWA) will be transitioning from a decades old Customer Service Software to a new Customer Billing and Financial Software System called Cayenta. The “go live” date for the new MWA software is Wednesday April 4, which will require the Authority to close its business offic...
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Rena Self honored for 26 years of service
During the Macon Water Authority (MWA) January Meeting, the Board of Directors honored one of the utility’s employees upon her retirement for diligently and faithfully rendering excellent service to the Authority and its customers. Annice “Rena” Self, Accounts Payable Coordinator, served the MWA ...
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Planned Phone System Maintenance From 7:00 p.m. to 8:00 p.m.
Temporary Interruption in Telephone System Macon Water Authority’s telephone voice system will be down on Thursday February 15th, 2018 from 7:00 p.m. to 8:00 p.m. due to scheduled maintenance. We apologize for any inconvenience this may cause. If you have an emergency or would like to repor...
MWA WEATHER DELAY- Thursday, 1/18/2018
Macon Water Authority will open at 11am, Thursday, January 18, 2018. Due to inclement weather and hazardous road conditions forecasted Thursday, January 18, 2018. We ask our Customers to be safe and monitor weather conditions prior to travel.