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News

MWA Releases Water Quality Report

Jul 1, 2021 by Chris Wood, Ph.D.

While the past 15 months have created a lot of uncertainty, one thing customers of the Macon Water Authority (MWA) can be certain of is that their tap water is safe to drink, according to the recently published results of the utility’s annual Water Quality Report. The challenges of the pandemic d...

Tagged: mwa, macon water authority, water quality report, consumer confidence report

MWA Water Outage Alert - English Ave Area

Jun 28, 2021 by Lisa Golphin

The MWA has contracted an upcoming 24-inch valve installation that will occur this Wednesday, June 30, at the intersection of English Avenue and Ransom Street. Our Contractor will be cutting the existing 24-inch water main that will feed water to the new water tank located behind the former Kroge...

MWA 2020 Popular Annual Financial Report

Jun 14, 2021 by Lisa Golphin

It is Finally Here — the 2020 Popular Annual Financial Report! Macon Water Authority (MWA) customers are welcome to review the Authority’s 2020 Popular Annual Financial Report (PAFR), which provides an easy-to-read report to our customers and stakeholders on our financial performance,...

Tagged: 2020 pafr, 2020 popular annual report, 2020 cafr

Improving the Customer Service Experience

Jun 7, 2021 by Christine Kozlosky

The MWA Customer Care Department has been busy lately making it easier for customers to do business with the Authority. Customer calling into the MWA will notice the following differences right away: • The menu options on the automated Interactive Voice Response (IVR) System have been redesigned ...

Tagged: mwa, macon water authority, customer service experience, customer care improvement project, ccip

MWA Executive Director Retiring

May 13, 2021 by Lisa Golphin

The Macon Water Authority (MWA) will bid farewell to its Executive Director and President, who has led the utility over the course of the last two decades, as R.A. “Tony” Rojas has announced his retirement. Mr. Rojas retires from the award-winning water utility after providing leadership during ...

Tagged: tony rojas retires, mwa executive director retires, mwa, ra tony rojas