Customer Service
Waterline Extension Program
On May 5, 2005, the Board of Directors of the Macon Water Authority (MWA) approved a plan that will provide incentives for residents in Bibb County, who are currently receiving their water from wells, to tap into the existing MWA water lines.
For approximately 10 years, the MWA has been extending lines throughout the county to reach as many potential customers as possible. Currently, the Authority requires a $2,100 extension fee for a new customer to tap into the system. For a limited time, the MWA is offering a no interest payment plan as incentive to potential new customers, who might be interested in connecting to the system, while spreading out the payments for access to water service.
Customers who sign up before December 31, 2005 will be eligible for this special payment plan.
- The payment plan is calculated on the $2,100 fee, with payments spread over no more than 5 years, paid on a monthly basis (60 months at $35 per month, for example), at no interest.
- The payment plan is offered to homeowners OR residents of rental property.
- The owner of rental property, however, must become a utility customer, but the payments can be billed to whatever utility account (for renters) the property owner designates.
A promissory note and "Deed to Secured Debt" must be notarized and signed by all owners of the property. The "Deed to Secured Debt" will be recorded at the Bibb County Clerk of Deeds and fees of $28 will be collected for the recording and ultimate discharge of the deed.
The tap and set fee must be paid for either a 5/8" or 1" meter. Currently, this charge is $530 for a 5/8" meter and $615 for a 1" meter. Anything larger is not covered under this policy and must be paid in full at the time of application. An application fee of $20 will also apply for those seeking water service.
Summary of Fees:
- Application Fee - $20
- Tap and Set Fee
- 5/8" meter - $530
- 1" meter - $615
- Recording Fee - $28
- Water Extension - $2,100
This incentive plan is only for Bibb County single-family residential dwellings, zoned as such. The program is for existing houses currently serviced by a well and is not intended for new construction. The MWA will confirm with the Bibb County Health Department that the structure is currently on a well. After the service is connected to the MWA water system, there cannot be any cross-connection allowed to the private well. Customers must ensure that the two systems remain separate for public health reasons.
For more information, or to sign up for the program, please call the MWA's Customer Service Department at (478) 464-5600.