The Macon Water Authority

790 Second Street • Macon, GA 31202-0108 • (478) 464-5600

Announcements

Wet wipes, Clorox wipes, rags, and other non-dispersible items (those things that do not break down naturally) are troublemakers for plumbing and sewer lines. With the increased use of wipes during the pandemic, there is a rise in the chances for sewer spills and overflows attributed to these items being flushed and entering the MWA sewer system. Non-dispersible items not only clog sewer lines, but they can damage equipment and processes at the MWA Water Reclamation Facilities. Please do not flush these non-dispersible items down the toilet. Remember, the Toilet is not a Trashcan! For more information, including grease education about not pouring fats, oils, or grease down the sink, check out our "Learn More" link below. Learn More »


The MWA offers many convenient payment options to keep your bill current. The latest is the MWA Quick Pay Service, which provides 18 Authorized Payment Locations (APL’s) at area Kroger, Walmart, and other retailers in Macon-Bibb, Houston, and Monroe Counties. For the complete list of APL’s, see the “Learn More” link below. In addition to the Quick Pay Service, you also can pay online by check, credit card or debit card via our website. Or, you can pay by mail, auto draft, live chat, or through our phone system, which is available 24 hours a day, 7 days a week. You even can make an automated Invoice Cloud payment by phone with a credit card, debit card, or bank account, using our Toll-Free Number at 1-844-517-9741. Of course, if we can assist you further, call us at 478-464-5600, or send us an email to customercare@maconwater.org. Learn More »


Among the many convenient billing and payment options for MWA customers is our Paperless Billing Service. All customers either currently using Paperless Billing (E-Bill Service) or signing up by August 15th will be entered in a Customer Appreciation Sweepstakes. We will have a drawing for 10 lucky winners of $50 gift cards. Consider signing up for Paperless Billing today!


With hurricane season identified as June through November, these potentially devastating storms and other severe weather this summer and fall can threaten public safety. As a result, are you prepared for an emergency, especially due to natural disasters? Check out the "Learn More" link below for the complete story on Emergency Preparedness, including the importance of assembling your Family Emergency Plan and Basic Ready Kit. Learn More »


If you are one who enjoys taking advantage of outdoor watering during the summer, which the state allows daily from 4:00 p.m. to 10:00 a.m., you may want to consider adding an irrigation meter to your account. MWA customers who add an irrigation meter to their account pay only the tap fee and not the meter fee for installation, which results in half the startup cost of a traditional tap and set fee. In addition, customers with irrigation meters don’t pay a sewer base fee or sewer consumption charges on that irrigation meter. Irrigation meters are designed ideally for residents seeking to improve the efficiency of their overall water consumption that includes outdoor watering for landscapes. For more information on how to apply for the advantages of an irrigation meter, please contact MWA Customer Care Representatives at 478-464-5600.


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Address
Macon Water Authority
790 Second St.
P.O. Box 108
Macon, GA 31202-0108
Phone
(478) 464-5600
Fax
(478) 741-9146
Email

FAQ's of the MWA

Do you have questions about the MWA? Check out our FAQ’s, which include topics that may be of interest.

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Businesses Welcome

The MWA supports economic development in our community. That starts with us providing quality service to you.

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Career Opportunities

The MWA is a great place to work, with career opportunities. We may have a job opening ideal for you.

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Projects & Bids

For those seeking to do business with the MWA, check out our project bids, tabulations, awards, and more.

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