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Privacy Policy

Whenever an e-mail address is collected from customers on our web site, it is used only for important financial communications. It is not used for advertising or spam and is never given out to any other entity unless legally required to do so. If at any time a customer wishes to be removed from our e-mail list, they may do so by contacting us by e-mail, phone, or mail to the address below.

Our web server uses cookies to allow saving of information to enhance the customer experience and never for personal data collection.

All credit card and bank information provided to us via the internet is done through a protected, secure server. We maintain a Secure Server Certificate and have been verified by the appropriate governing authorities authorized to provide such certification. All credit card and bank data is encrypted on our server and accessible only by authorized personnel within our company. We have never experienced a security breach which would threaten the trust our customers have placed in us.

Return Policy

Billings are based on metered consumption. Therefore, a return policy is not applicable.

Physical Address

Macon Water Authority
790 Second Street
Macon, GA 31202-0108

Mailing Address

Macon Water Authority
P.O. Box 108
Macon, GA 31202-0108